The biggest benefits are the cost savings and avoiding the network infrastructure issues that arise when a company wants to install a Unified Communications solution. Provided it has the resources, even a small business can put VoIP and UC on their internal networks. Larger businesses may be in a slightly more privileged position however, by choosing a business phone service in the cloud rather than an On-Site Phone System, they are able to dedicate their resources elsewhere, cut costs and have peace of mind with a secure service.
Hosted or Cloud Based Phone System providers can offer the ideal solution. Hosted Systems are a great solution as they do not have any in-house administration to worry about and, if they wish, a business need not be involved in the running or management of the phone system at all. The responsibilities and administrative tasks are passed on to the provider. What’s more, Cloud Based solutions can be quickly implemented, removing the need for downtime and interference with the business’ everyday processes, the transition can be seamless when effectively managed.
As with any product or service provider, it’s up to you to do your research and compare hosted VoIP providers to find the one that best fits your needs.
Initially, it’s key to find a provider that supports mobile integration. With Remote Working becoming such a huge feature of the modern business world, it’s important for the phone system to be able to interact with smartphones or other mobile devices to forward calls, but there are also Mobile and Collaboration Apps available from some providers that will essentially give the user phone system functionality and integration on their smartphone device. This is particularly helpful for businesses that want to give employees the ability to use mobile VoIP clients with all the calling features of their desktop phone system.
It’s also important to find a provider that you feel that you can trust and that can provide you with personalised customer service. For example, your company may want to have different call queues that are dealt with in different ways, or they may want the system set up in way that benefits the business and aligns with other operational necessities. If the hosted system provider can’t deal with those requests because they’re too complex, then it’s time to keep looking. Find a provider that has been around for a while with a good footprint in the market but is still small enough to offer that personable service.
If you need a professional, local service that looks after your interests for the long-term then get in touch. Benefit from the best value, most reliable options available to suit your requirements. Receive honest and expert advice so that you can make informed decisions. Established in Southampton in 1988, we have built trusted relationships with hundreds of clients across Hampshire and the South, who value our honesty and integrity.
Next Communications are unsurpassed in our industry for both service and implementation and therefore we will only work with suppliers that match our own high standards. We are proud to be a Vodafone Partner, and a fully authorised reseller for O2, EE, NEC, Gamma, Wildix, Apple and many more technologies. Working with these manufacturers we can deliver the very best that telecommunications technology can offer.
We’re passionate about delivering the best value for money to our clients, always offering competitive prices ensuring you benefit from the most cost-effective solutions. To achieve that, we consistently review the marketplace to find the best value options to suit your needs. And this is our lifetime commitment to you. Building long-term relationships relies on trust, and we will regularly check that you’re receiving exceptional value.
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