Remote Working Through COVID-19

First and foremost, the team at Next Communications would like to wish our customers, partners, and colleagues a Happy New Year. We are mindful that there are constant changes in the UK’s fight against the COVID-19 pandemic, with consequences for both business and personal lives being conveyed with variable levels of advance warning.

It’s clear that the biggest challenges in working through a pandemic are the rapid developments that put people, businesses and industries in situations that demand adjustments in the way they work and do business.

Reflecting upon the announcement made by the UK Government, we can assure our valued customers that we are doing all that we can to support the operational continuity of the businesses we work with.

Although we are working at full team capacity, our office is currently operating a reduced staffing set up to ensure social distancing and so that other restrictions can be observed. We are also remotely configuring and supporting all equipment where possible. Operating in this way proved very effective during the first Lockdown and enabled us to support existing customers and roll out new solutions that helped our clients achieve Remote Working capability.

In light of the new COVID-19 variant being more widely transmissible we have reviewed our policies, both to make sure that our engineers are at as little risk as possible and to ensure the risk of carrying a virus into your premises is minimal. Our Engineering Team have been a vital component in the objective to support our customers during the pandemic, and the safety of our technical team and the clients they come into contact with is paramount. If you do have an engineering visit booked, please ensure you work with our install team to answer the following questions:

  • How many people will be on site whilst the engineer is on site?
  • Can social distancing be adhered to at all times?
  • Has anyone in the premises been diagnosed with COVID-19, been asked to self-isolate, or been travelling to a coronavirus high-risk area or country in the last 14 days?
  • Is anyone in the premises suffering from flu-like symptoms?

Should anything change in the meantime please do let us know so we can reschedule your appointment. If any COVID-19 exposure is confirmed after we have visited, please do notify us as soon as possible, and complete the Contact Trace Form so we can ensure the safety of our engineers and any other customers that we may have visited.

We are working closely with our infrastructure and provisioning partners to ensure that we can progress as many site visits and installations as safely as possible, in line with regional government advice.

As always thanking you for your support and wishing you the best during these challenging times.

Go to Contact Trace Form

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Contact Trace Form

Please notify us of any exposure to COVID-19 using the form below.

Why choose Next

Personal Service

If you need a professional, local service that looks after your interests for the long-term then get in touch. Benefit from the best value, most reliable options available to suit your requirements. Receive honest and expert advice so that you can make informed decisions. Established in Southampton in 1988, we have built trusted relationships with hundreds of clients across Hampshire and the South, who value our honesty and integrity.

Quality Products

Next Communications are unsurpassed in our industry for both service and implementation and therefore we will only work with suppliers that match our own high standards. We are proud to be a Vodafone Partner, and a fully authorised reseller for O2, EE, NEC, Gamma, Wildix, Apple and many more technologies. Working with these manufacturers we can deliver the very best that telecommunications technology can offer.

Exceptional Value

We’re passionate about delivering the best value for money to our clients, always offering competitive prices ensuring you benefit from the most cost-effective solutions. To achieve that, we consistently review the marketplace to find the best value options to suit your needs. And this is our lifetime commitment to you. Building long-term relationships relies on trust, and we will regularly check that you’re receiving exceptional value.

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