Meet the team
We are Telecoms. We are Proud. We are Next.
Mark
Managing Director
Mark is the architect of the cultural values that our business is built upon. Leading from the front is a term loosely used at times, in Mark’s case it embodies the philosophy that drives his aspiration to make the Next Communications Company Mission a reality. Mark has a comprehensive Telecoms background, and an infectious passion for customer care. Combined with his honest, upfront approach, clients can continue to experience the kind of unrivalled service Mark has made Next famous for.
Samantha
Head of Mobiles
Samantha joined the Next Communications team in 2014, straight from college on an apprenticeship. Having worked with our team for over 10 years, she is a supportive, diligent, and knowledgeable member of our Mobile Team. Her in-depth expertise can offer advice and help on all current Mobile Technologies.
Grace
Head of Sales
Grace joined Next Communications in 2022 in our sales team. Grace began her career in telecoms 12 years ago and brings a vast wealth of knowledge and expertise. She represents our brand and drives our sales and marketing forwards. Spreading our values to new customers as well as forming strong positive relationships and developing customers we already have.
Dave
Head of Engineering & Project Implementation
Having spent 28 years heading up our technical team, Dave is the longest serving member of the Next Communications family. Dave began his career during one of telecoms most rapidly evolving eras, building extensive technical expertise with manufacturers such as Ericsson, Nokia, Panasonic, NEC and many more. Since 1995 Dave has been living and breathing the values that Next Communications are renowned for, demonstrating his commitment to service excellence in each client interaction and ensuring every Next customer continues to be delighted with our service.
Ajay
Account Manager of Mobile Services
Ajay came on board with Next Communications in 2024, bringing with him 8 years of experience in the telecommunications industry. He embodies all the core values ensuring all our customers receive the best support and care.
Lee
Project Implementation Engineer
At Next Communications, the care and expertise of our front-line engineering team is critical to the experience our customers have come to expect. Lee has spent over a quarter of a century in telecoms. In-depth technical knowledge and understanding, combined with Lee’s pride in never letting a customer become dissatisfied or an issue unresolved, ensure that Next’s core values are upheld, and our list of delighted clients keeps growing!
Chanel
Provisioning and Billing Assistant
Chanel joined our team in 2025, she brings with her 11 years of customer service experience, and 3 years working with fixed lines. She brings with her a vast amount of knowledge to provide our clients with the best level of care.
Amber
Head of Customer Relations and Cuddles - Office Dog
Amber is our head of customer relations and cuddles. She is an instrumental part of our team, and her wagging attitude creates a positive atmosphere in our office. Her favourite hobbies are sleeping and keeping our brilliant team of engineers company.
Why choose Next
Communications?
Personal Service
If you need a professional, local service that looks after your interests for the long-term then get in touch. Benefit from the best value, most reliable options available to suit your requirements. Receive honest and expert advice so that you can make informed decisions. Established in Southampton in 1988, we have built trusted relationships with hundreds of clients across Hampshire and the South, who value our honesty and integrity.
Quality Products
Next Communications are unsurpassed in our industry for both service and implementation and therefore we will only work with suppliers that match our own high standards. We are proud to be a Vodafone Partner, and a fully authorised reseller for O2, EE, NEC, Gamma, Wildix, Apple and many more technologies. Working with these manufacturers we can deliver the very best that telecommunications technology can offer.
Exceptional Value
We’re passionate about delivering the best value for money to our clients, always offering competitive prices ensuring you benefit from the most cost-effective solutions. To achieve that, we consistently review the marketplace to find the best value options to suit your needs. And this is our lifetime commitment to you. Building long-term relationships relies on trust, and we will regularly check that you’re receiving exceptional value.
Mark @ Next Communications Southampton is an expert in his field. Great service and knowledge coupled with an unbeatable price package - unreservedly recommend to all business owners.
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